By Chandra Fox, Vice
President, e-resume.net
Interviewing is like being selected to compete in
the Olympics: you have outperformed hundreds or thousands of competitors
and are down to the final round. You are now competing with the best of
the best. How can you leave with the gold? Here are keys to making your
interview a day for the champion.
Research your company. How can you convincingly show
interest in a position that will take approximately 25% of the hours in
your week with no knowledge of the general job description, the company,
its goals, or its current events? You can't. Here is how to understand the
company with which you will be interviewing:
- Get the company's annual report from its Web
site, if available
- Visit its Web site to read about the direction of
the company and any current media coverage
- Look over the Standard and Poors Corporate
Records
- For smaller companies, call the city's Chamber of
Commerce
For every company, you want the following company
information checklist:
- Services and/or products
- Competition
- Sales: any large increase or decrease and why
- New products/services available from the company
- International operations
- Any media information on the company in the last
year
The Handshake. It tells a story about each person.
Do you come from the top and give the power handshake? Do you shake hands
very lightly? These examples may seem simple, but it is easy to start off
poorly with a bad handshake. Avoid the light delicate handshake and the
powerful over-the-top controlling handshake. Give a firm, full-handed
handshake with members of both sexes.
Prepare yourself but do not memorize. If you try to
memorize a response to the question, "What is your biggest
strength?" you will blurt it out, privately congratulating yourself
on your memory while the interviewer stares in disbelief at how quickly
you answered that question without seeming to give it much consideration.
When your interviewer follows with "Why do you consider that your
biggest strength?" you realize that you were not prepared for that
one. Instead, think of some challenges in your work background -- positive
and negative -- and tie your answer to those challenges, your response,
and the results. For example,
Challenge: Your sales division's productivity
decreased, and it seemed your division would not meet/exceed annual
goals. Response: Observed the staff to see where bottlenecks were
occurring. Determined a need for additional employee development and
training. Focused on employee development through intense training.
Results: Hit corporate budget at year-end and was
noted by management for exceptional problem solving and turnaround
capabilities. Now when asked "What is one of your biggest
strengths?" your response might be: "My biggest strength is my
ability to identify potential problem areas, solve the problem, and
produce results. An example of this would be when my division's
productivity decreased and it seemed as though we would not meet/exceed
our annual goals..." and continue with the story above.
This same scenario would also work if the
interviewer had asked, "Describe a difficult situation and how you
handled it" or "What would management say about you?"
Thinking through specific situations will allow you to choose scenarios
most appropriate to the question.
Have questions for the interviewer. Here are some
good ones:
- How does my job fit with the mission of the
organization, corporate performance, or profitability?
- What will I be contributing to the organization?
- What makes your company different from others?
- What is your corporate culture?
- What differentiates your company from your
competition?
- What significant changes has the company
experienced in the past couple of years?
- How would you describe the most successful
employees in your company?
Mental Preparation. This may seem hokey, but it is
proven to be a good tactic in any high-stress situation. As you arrive
early for the interview (at least 15 minutes), and you are waiting to be
called in, mentally prepare for your interview. Picture the interview
going smoothly, the interviewer asking questions, and your answering them
perfectly. Imagine the interviewer telling you that you seem perfect for
the job as you leave even more excited about the position. These are some
of the things that should be going through your mind. If you are nervous,
start your mental preparation by taking deep breaths and thinking
"You are" as you inhale and "relaxed" as you exhale.
Repeat this procedure until you are relaxed. Avoid thinking, "What if
they don't like me?" or "What if I get stumped?" and focus
instead on relaxing. Just try it –- mental visualization worked for the
Bulls and Phil Jackson, and it will work for you.
Close of the interview. You are ahead of the
competition and on your way to the gold medal, but you get a cramp. Do you
stop? Not a chance. You have to cross the finish line, just as you have to
close the sale of yourself in the interview. The end of the interview is
your time to close with "a positive, very interested in what you have
learned" close. When the Interviewer is closing with "Well, if
you have no further questions, then we are done," that is your cue to
say one of the following:
- Actually, I'd like to know how I should proceed
from here. Should I contact you or will you be in contact?
- How soon will I hear from you?
- What is the process from here?
- What would distinguish one potential candidate
joining your company from another?
- How do I prove my commitment to the organization?
Follow-up. You leave the interview and feel good
about the position. Now go to your car and write down what just happened.
Write the topics discussed, the characteristics the interviewer described
for the position, and other details. This will help you write a thank you
letter that shows both your interest and that you are a perfect match for
the position.
There are, of course, as many ways to succeed in an
interview as there are Olympic gold medal winners. The best advice is to
relax and be yourself. Remember that your interviewer once
interviewed for his/her job and understands the intensity of the interview
process. By being as prepared as possible for your interview, you will
enhance the qualities that have already made you a great candidate. Just
remember that it takes preparation and knowing how to play the game with
strategy and excellence to win.